Delivery Lead

📍 Location: Work from Anywhere in the US/Canada

🗓️ Date: The expected start window for this position is as soon as possible

⏰ Working Hours: Full-time

🌎 Time Zone: You need to be in or willing to work with a client in Central Time core working hours

Are you a Delivery Lead looking to craft large-scale software that drives business growth and users love?

😀 At Make, we're proud to have created award-winning software that's been used by billions of people, with 25+ featured placements in the App Store and Google Play. Our clients have real end users and real challenges, and they view us as trusted advisors and thought leaders. Beyond project plans and sprint planning, this role owns delivery and project vision end-to-end, keeping clients confident and teams aligned while shipping high-quality custom software on time and within scope.

If you have a genuine enthusiasm for software, and thrive in environments that encourage creativity, self-management, and a strong focus on culture, we want to hear from you! 💯

What You'll Do

• Join a team of AI-first engineers, designers, and leaders.

• Lead the delivery of large-scale custom software projects, ensuring work stays on track across scope, timeline, and quality

• Proactively identify delivery risks and clearly communicate tradeoffs and mitigation plans to clients and internal teams

• Partner closely with clients, facilitating clear communication and acting as a trusted, strategic advisor throughout the project lifecycle

• Plan ahead of the current sprint by shaping future work, dependencies, and priorities

• Translate high-level goals into clear requirements, tasks, and delivery plans

• Facilitate sprint planning, grooming, and ongoing prioritization with engineering and design teams

• Maintain detailed project plans, reporting, and documentation to ensure visibility and alignment

• Drive projects forward with ownership and a positive presence

What You’ll Bring

• An AI-first mindset

• 5+ years of experience in project or delivery management

• 3+ years managing custom software development projects (web and/or mobile)

• Experience delivering at least two software products from scratch

• Proven ability to manage complex scope, dependencies, and large volumes of requirements

• Strong risk management skills with a proactive, solution-oriented mindset

• Excellent communication skills and the ability to “read the room”

• Comfort working with technical concepts such as APIs, integrations, and modern software platforms

• Highly organized, detail-oriented, and forward-thinking approach to delivery

• A strong sense of ownership—you don’t wait to be told what needs attention

Bonus Skills (Nice to Have)

• Product management or solutioning/pre-engineering discovery experience

• Experience managing projects with $1M+ annual budgets or teams of 8+ contributors

About Make (letsMake.com)

Make is a design and engineering agency based in Texas, with team members worldwide. We’re proud to have created award-winning software that has been featured in TechCrunch, Mashable, US Weekly, CBS News, Texas Monthly, and The Today Show. A multi-disciplinary team of engineers and designers, we are passionate about creating world-class software that people enjoy using. At the end of the day, more than our work life, it’s our life’s work 💙.

We are a team of talented individuals who take ownership of the entire project beyond their own craft. We value proactive communication, autonomy, and initiative. You'll be joining a team of 'Managers of One'—people who set their own direction, identify what needs to be done, and dive in without waiting for permission 💯.

We’re not only passionate about our craft but also about our culture. We deeply believe that work is purposeful, and that culture is one of the most important parts of any team. Our culture informs our decisions, sets our standards, and guides our interactions 😀.

Why Make?

• Be part of a world-class digital studio with an international team

• Work-from-anywhere policy

• Company-provided equipment

• Eligibility for annual bonus