Delivery Lead

Make is seeking a full-time Delivery Lead (remote) to help define + manage large-scale, custom software experiences. Beyond problem solving and pull requests, it’s important for this person to be a proactive project driver, effectively communicate and have a genuine enthusiasm for creating products and systems!

Our team is passionate about creating world-class software (like this) and we want you to make us even better. If this sounds like it might fit what you’re looking for too, read on, and get in touch.

Manager of One

We rely on everyone at Make to do a lot of self-management and take initiative. People who do this well are ‘managers of one,’ and we strive for everyone to fully embody this principle. That means setting your own direction when one isn't given. Determining what needs to be done, and doing it, without waiting for someone to tell you to. A good way to answer this is be asking which of the following helps you thrive in your work:

• I thrive when given detailed tasks of what to do, how to do them and when to do them

• I thrive when given requirements + priorities...and prefer to self-manage my tasks

A Passion For Solving Problems

Our clients have real businesses, real customers, real opportunities and real pain points. We quickly learn their product and internal workings. Our customers view us as trusted advisors and thought leaders. This role materially shapes the products, platforms and features that our award-winning team will produce.

About Make (letsMake.com)

Make is a highly personable product software agency based in Texas with ~40 team members worldwide. We’re passionate about creating world-class software that people enjoy using. We’re a multi-disciplinary team of engineers, designers and other great folks. Our work has been featured in Techcrunch, Mashable, US Weekly, CBS News, Texas Monthly and The Today Show. We’re proud to have a portfolio of work that is used by millions of people every week and that’s been featured 25+ times in the Apple App Store and Google Play store. At the end of the day, we view this as our life’s work (more than our work life).

Culture + Remote Work

We’re not only passionate about our craft but also about our culture. We deeply believe that work is purposeful and that culture is one of the most important parts of any team.

Start Window: ASAP

Employment: Full-time

Communication Requirements: Great communication skills and available for video calls during the workday

Travel: Likely 5 to 8 trips per year

Working Hours: Must be willing to work in CST, EST, or EST+1 hours

Core Responsibilities

Core responsibilities and duties include:

• Project Management: Lead projects to be well organized, prioritized and planned

• Communication and Facilitation: Lead and facilitate communication with the team and clients

• Requirements: Break down functionality into detailed requirements

• Scoping: Facilitate requirements being broken down into tasks and estimated

Prior Experience

• Project Management Experience

  • +5 years of experience in a project management role

  • +3 years of experience project managing custom software development projects

    • From Scratch: at least 2 new software projects created from scratch

    • Web and Mobile Apps: managed both types

    • Budget/Team Size: managed at least 2 projects with an annual budget of +$1M or 8+ dedicated team members working on it at the same time

Hard Skills

• Project Plans: level of detail, organized, forward looking, stays up to date, is able to grok and manage a large amount of scope

• Project Sprint Planning: organized, prioritized, plans future sprints ahead of current sprint

• Project Tasks: clear names, descriptions, tags, statuses, etc

• Project Grooming: does it regularly

• Project Reporting: contains relevant, accurate, and well-written information

• Project Documentation: documents things in a clear way and identifies action items

• Project Risk Management: is able to identify risks then mitigate

Soft Skills

• Ownership: Drives projects forward through initiative, being proactive and taking ownership

• Client Communication: well spoken, professional, can speak to the right amount of strategic things, understands how to 'read the room' of the people in a meeting

• English Proficiency: must speak great English

Nice to Have

• Requirements Writing: level of detail

• Scoping: Facilitates requirements being broken down into tasks with really good estimates

• Technical Aptitude: understands platform integrations, APIs, etc

Desired Strengths and Traits

• Responsible

• Organized

• Attention to detail

• Communication

• Self-starter

• Personable and professional